Terms of use.

Effective date: April 14, 2026

Welcome to Prideful Grooming. By accessing our website (pridefulgrooming.com) or using our grooming services, you agree to be bound by these Terms of Use. If you do not agree, please do not use our website or services.

1. Services

Prideful Grooming provides professional dog and cat grooming services at two locations:

• 169 Hackensack St, East Rutherford, NJ 07073
• 201 Rochelle Ave, Rochelle Park, NJ 07662

Services include full baths, haircuts, blow drying, pawdicures, teeth cleaning and other grooming treatments. We reserve the right to modify, suspend or discontinue any service at any time without prior notice.

2. Appointments & booking

• Cancellations: you must cancel or reschedule at least 24 hours before your appointment. Failure to do so may result in a cancellation or no-show fee.
• Late arrivals: if you are more than 15 minutes late, your appointment may be cancelled and a no-show fee may apply. Please call or text us if you are running late.
• No-shows: after two missed appointments without prior notice, we reserve the right to require a deposit for future bookings or decline service.
• Accurate information: you agree to provide accurate and complete information about your pet at booking, including breed, age, temperament and any health conditions.

3. Pet health & safety requirements

• Vaccinations: all pets must be up to date on rabies and distemper vaccinations, with proof provided before or at the first appointment.
• Flea & tick prevention: all pets must be treated before their appointment. If fleas or ticks are found at check-in, we reserve the right to refuse service.
• Age restrictions: we accept dogs up to 15 years of age. Senior pets with special needs may require a veterinarian’s clearance before grooming.
• Matting: if your pet has severely matted fur, please tell us before booking. Additional time and fees may apply, and in severe cases a shave-down may be the only humane option.

4. Right to refuse service

We reserve the right to refuse or discontinue service, including when a pet displays aggressive behavior that poses a risk to staff or other animals, has fleas or ticks at check-in, when there have been two or more no-shows without notice, or when vaccinations are not current or proof cannot be provided.

5. Payment

Payment is due at the time of service and is accepted through our booking platform, MoeGo. Prices are subject to change based on pet size, coat condition and services required. Additional fees may apply for matted coats, extended appointments or specialty shampoos.

6. Limitation of liability

We take every precaution to ensure the safety and well-being of your pet. However, grooming can be stressful for some animals, and unforeseen reactions may occur. By using our services, you acknowledge that Prideful Grooming is not liable for pre-existing health conditions aggravated during grooming, or for injury, illness or adverse reactions arising from undisclosed health conditions or aggressive behavior. In a medical emergency, we will make reasonable efforts to contact you and, if necessary, seek veterinary care at your expense.

7. Website use

You agree to use the website only for lawful purposes, not to attempt unauthorized access to any part of it or its systems, and not to use automated tools to scrape, crawl or extract data. We may suspend access for conduct that violates these Terms.

8. Intellectual property

All content on this website, including text, images, logos and graphics, is the property of Prideful Grooming and protected by copyright and trademark laws. You may not reproduce, distribute or use it without our prior written consent.

9. Third-party links

Our website links to and embeds third-party services, including our booking platform (MoeGo), Google Maps and social media. We are not responsible for their content, privacy practices or terms.

10. Changes to these terms

We may update these Terms at any time. Changes take effect when posted with an updated date, and continued use of our website or services means you accept them.

11. Governing law

These Terms are governed by the laws of the State of New Jersey. Any disputes are subject to the exclusive jurisdiction of the courts located in Bergen County, New Jersey.

12. Contact us

Prideful Grooming
Email: info@pridefulgrooming.com
East Rutherford: (201) 456-6785
Rochelle Park: (551) 285-8670